Can we appeal to all senses to create mood and ambience?

EmotionDani ComarApril 14, 2016

Can we remind people of positive memories related to the desired behaviour?

EmotionDani ComarApril 14, 2016

EmotionDani ComarApril 14, 2016

Can we reduce or remove any source of uncertainty?

EmotionDani ComarApril 14, 2016

EmotionDani ComarApril 14, 2016

Can we convey some personality or encourage empathy?

EmotionDani ComarApril 14, 2016

EmotionDani ComarApril 14, 2016

How can we allow people to feel more in control?

EmotionDani ComarApril 14, 2016

EmotionDani ComarApril 14, 2016

Can we help people reduce their guilt?

EmotionDani ComarApril 14, 2016